Frequently Asked Questions
What areas do you cover?
Our services are available within the M25 and some of the home counties.
Please call 0800 567 7793 to check availability in your area.
Are you and your cleaners insured?
Yes. We have a full Public Liability cover of £ 1,000,000.
Do you guarantee your services?
We guarantee you a satisfactory result or we will re-clean the disputed
areas free of charge.
Do you provide cleaning materials, equipment, etc?
Yes, we do. Our teams are fully equipped with the latest equipment
and top quality cleaning materials.
Is there a minimum charge for Well Done cleaning services?
For carpet, upholstery and curtains cleaning the minimum charge
is 45 pounds and for domestic regular cleaning is 3 hours per visit.
Are there any extra charges?
In some cases you may have to pay a parking fee or a congestion
charge (if your address is in London congestion charge zone).
How long in advance I need to book the service?
We recommend you to book the service at least 3 days in advance.
Order at short notice is also available.
What if I need to change my cleaning appointment?
We try to be as flexible as possible. We ask that you give us 48
Do I have to be present when your cleaners arrive?
No. We can collect keys from a neighbour, friend, local shop or
estate agency in your area free of charge. For your peace of mind,
all of our staff are fully insured and bonded.
How can I book your service?
You can book your service online
and we will confirm your order within few hours. Or just call free
0800 567 7793.
How would I pay for your services?
You can pay either by cheque or cash. If we have a contract arrangement,
we would be happy to invoice you at the end of each month.